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Olivia Rhodes

Job Vacancy: Field Service Technician, Bristol/South West based

Are you a self-motivated, determined and meticulous IT professional looking for a new role?

We’re looking for a Bristol/South West based Field Service Technician to join our UK wide team, attending customer sites to provide retail systems fault diagnosis and repair services.


This is an excellent opportunity to secure a directly employed position which includes a competitive salary, private medical insurance, pension scheme and a company vehicle.


Retail Systems – Training provided


Salary: up to £25,600 depending on experience

Benefits: Company Van, Optional private health care scheme after a six-month qualification period. Life insurance and Workplace pension scheme subject to meeting enrolment criteria.

Four weeks holiday (+bank holidays) in a complete holiday year (January to December).


Location: Bristol and surrounding areas. The position will be home based and will involve some weekend work in order to meet customer demands.


Duties Include:

· Attending client sites to provide retail systems fault diagnosis and rectification services.

· Attending sites to provide systems installation and network troubleshooting services.

· Meeting client needs in accordance with SLA’s in a timely and professional manner.

· Accurate and timely completion and submission of worksheets, timesheets and expenses.

· Maintaining clear and concise business communications, both verbal and written.

· Complying with company health and safety standards at all times.


Requirements:

· The nature of the position demands a self-motivated, determined and meticulous approach.

· You will be a team player with the ability to work on your own initiative.

· Full UK Driving Licence.


Hours of work:

75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis. Exact working hours will be flexible in order to meet customer demands however start time is no later than 08:00 daily unless otherwise arranged. One hour unpaid lunch break per day. Possible additional overtime working by prior arrangement in order to satisfy customer needs.


To apply, please send CV to info@retail-response.co.uk.


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